S2:E2 – FULL – The Soapbox Platform Demonstration Series

Where the rubber meets the road – Paul Heath, VP of Product Marketing puts the Soapbox Intelligent ITSM Platform through its paces. In this multi-part episode, we look at how a true AI based platform handles the following:

A day in the life of a major incident 1:45
Automating common requests and repetitive tasks 10:35
Increase first contact resolution rates 16:38
Not just for ITSM – HR applications are standard 21:58
How Soapbox handles a request it has never seen before 26:00

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