Category: Webinar

In this webinar, we will introduce the Soapbox intelligent service management platform and demonstrate our integration with ServiceNow to increase ServiceNow self-service automated resolution and augment service agents to reduce the mean time to resolution. We will explain why you should consider Soapbox over the ServiceNow Virtual Agent and Agent Intelligence features that only are […]

This is the first in a series of webinars from Soapbox where we will be discussing the role of AI and intelligent service automation in the domain of Service management and more specifically customer service management. The video will provide you with an update on Sofi’s capabilities and we share with you how our customers […]