VIDEO

Sofi.ai Self Service Intelligent Assistant for ServiceNow – Leave Request Demo

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The Sofi.ai Self Service Intelligent Assistant for ServiceNow allows a customer to submit a request in natural language (speech to text). Sofi.ai extracts the required information from the text and populates the appropriate form in ServiceNow.

Sofi.ai is omni-channel, meaning that this functionality could be delivered via voice (eg IVR), messaging (eg SMS) or via an integration with existing messaging tools such as Skype for Business.